Careers

We are seeking a professional and customer-oriented individual to join our team as a Receptionist. As a Receptionist, you will be the first point of contact for our organization, greeting visitors and providing exceptional customer service. Your primary responsibilities will include managing phone calls, scheduling appointments, and performing various administrative tasks to ensure the smooth operation of our office. The ideal candidate must have excellent communication skills, a friendly demeanor, and the ability to multitask effectively.

Job Responsibilities:

• Greet visitors and provide a warm welcome, ensuring a positive first impression of the organization.
• Answer and direct incoming phone calls to the appropriate person or department.
• Provide accurate information about the organization and its services to visitors and callers.
• Schedule appointments and manage calendars for staff members.
• Maintain a clean and organized reception area, ensuring a professional and inviting atmosphere.
• Receive and sort incoming mail and packages; distribute to the appropriate individuals.
• Manage outgoing mail and coordinate courier services as needed.
• Assist in the coordination of meetings and events, including arranging catering and meeting room setup.
• Perform general administrative tasks, such as filing, photocopying, and data entry.
• Maintain office supplies inventory and place orders when necessary.
• Keep updated records of staff members' contact information and department extensions.
• Collaborate with other team members to ensure effective communication and office operations.

Qualifications:

• High school diploma or equivalent; additional certification in office administration is a plus.
• Proven experience as a receptionist or in a similar customer service role is preferred.
• Excellent verbal and written communication skills.
• Proficient in using office equipment, such as phone systems, printers, and photocopy machines.
• Strong organizational and multitasking abilities, with keen attention to detail.
• Ability to handle sensitive information with confidentiality and professionalism.
• Proficiency in using computer software, including MS Office (Word, Excel, and Outlook).
• Strong interpersonal skills and the ability to work well in a team environment.
• Professional and friendly demeanor with a customer service-oriented approach.